• Booking Confirmation: Your booking is confirmed when we receive your deposit and send you a confirmation. Until then, your booking is provisional.
• Deposits: A non-refundable deposit of 50% (or as specified) is required at the time of booking. For bookings made within 12 weeks of departure, full payment is required immediately.
• Final Payment: The full balance must be paid no later than 12 weeks (or as otherwise specified) before your trip begins. If payment is not received on time, we may cancel your booking and retain your deposit.
• Payment Methods: We accept payments via bank transfer or credit card. Payments are made in British pounds. Please note,

2. Cancellations

Cancellations by You

• Full Cancellations: If you cancel within 12 weeks of the trip, you will be subject to a 100% charge. Deposits are non-refundable.
• Partial Cancellations: If a group member cancels, the price per person may increase. Replacements are allowed with prior notice.
• How to Cancel: Cancellations must be made in writing via email to david@outpostoverseas.com.

Cancellations by Us

If we need to cancel any elements of your trip due to unforeseen circumstances or supplier issues, we will notify you and provide a suitable alternative or an appropriate refund for the services not provided.

No Refunds for Unused Services

No refunds will be issued for unused services such as missed golf or sightseeing activities

3. Force Majeure (Unforeseeable Events)

We are not responsible for cancellations or changes caused by events beyond our control, such as natural disasters, pandemics, terrorism, strikes, or government actions. In these cases, refunds or adjustments will depend on the policies of our suppliers.

4. Travel Delays & Missed Connections

In the event of flight or transport delays, please contact us and your transport provider immediately. We are not responsible for missed services caused by delays but will assist where possible.

5. Changes

Date Changes

No changes to dates may be made after booking is confirmed.

Name Changes

If you need to change the names of participants, we will attempt to accommodate the changes if communicated before the final deposit is made. However, some courses do not allow multiple name changes after booking, so please check with us first.

Group Size Adjustments

If the number of participants in your group changes, the price per person may be adjusted. Additional costs will apply if fewer people participate than originally booked, due to redistribution of expenses like transport or accommodation.

Passports, Visas, and Documentation

It is your responsibility to ensure you have a valid passport and any necessary visas for your destination. Your passport must be valid for at least six months after your return.

Insurance

We strongly recommend that all travellers obtain comprehensive travel insurance that covers cancellations, medical emergencies, and lost belongings.

8. Golf Course Requirements & Behaviour

Handicap & Dress Code

Most golf courses have a maximum handicap of 24. However, some English courses have a maximum handicap of 18.4. If this may be an issue for any member of your group, please contact us before booking. You may be asked to show proof of handicap before playing. Additionally, all golfers must wear appropriate attire as per the golf course’s regulations.

Behaviour

You and your group are expected to behave appropriately. If anyone’s behaviour causes distress or danger to others, we reserve the right to terminate your participation in the trip without a refund.

9. Special Requests

Caddies

Caddies can be requested, but availability is not guaranteed and may vary by course. Please check with us when booking.

Golf Carts

Generally in the UK and Ireland, golfers walk, and therefore golf carts may not be available. Please check with us before booking if you require a cart, as some courses only allow carts with a medical certificate

10. Complaints

If something goes wrong during your trip, please let us know immediately so we can try to resolve the issue. For unresolved complaints, contact us in writing within 28 days of your return at david@outpostoverseas.com

11. Liability

Our Responsibility

We arrange travel and golf services on your behalf and act as an agent for third-party providers (e.g., hotels, transport companies). We are not responsible for the performance or failure of these services

Limitations

We are not liable for personal injuries, losses, or damages caused by third-party suppliers or events beyond our control, including extreme weather, pandemics, strikes, or other disruptions.

12. Jurisdiction

These Terms and Conditions are governed by the laws of Scotland. Any disputes will be settled in the Scottish courts.